Skip to main content

Commands

In thisThe sectionDevice youeditor canprovides a Commands panel to send specificremote commands to a managed device. InAvailable commands depend on the includedplatform table,(Android youor can check all previously sent commandsApple) and ifdevice theystate. were successfully executed.

 If the device is not currently online, the command will be delivered and executed as soon as the device connects to the Internet. YouFor Android commands you can set the Duration parameter to determine for how long aan undelivered command thatremains wasvalid. not

Android yet(AMAPI) deliveredcommands

shouldFor stillAndroid devices, the Commands panel includes a Duration field (value + unit) and a Command selector. Some commands require additional parameters, which appear dynamically when you select the command.

Common parameters

  • Duration: how long the command is valid if it cannot be valid.

    executed

    Lock
    Lockimmediately.
  • Command: thechoose device,which asaction ifto thesend lock screen timeout had expired.
Reboot
Rebootto the device.

Commands Onlywith supportedadditional on API level 24+.

fields
  • Reset password
    Reset: the user's password. You should specify a new password in therequires New password and Confirm new password fields. AlsoOptional theretoggles areinclude these additional options:
    • Lock now:, lock the device after password reset (as the Lock command).
    • Require entry:, don'tand allow other admins to change the password again until the user has entered it.
    • Do not ask for credentials on boot.
    • Clear app data: don'trequires askthe fortarget userPackage credentialsname.
    • Start lost mode: requires a Lost message and supports optional contact fields (street address, organization, phone number, email).
    • Request device info: requires selecting which device information to request.
    • Add eSIM: requires an Activation code and an Activation state.
    • Remove eSIM: requires the eSIM ICCID.
    • Wipe: supports a Wipe reason message (shown to users on device boot (e.g. on kioskpersonal devices). and optional wipe flags.

    Command history

    RelinquishBelow ownership
    Withthe thissend controls, the dashboard shows a command IThistory adminstable. The table is sortable and supports pagination. Some rows can relinquishingbe ownership of company-owned devicesexpanded to employee.view Theadditional device'sparameters workor profileexecution willdetails. be

    Android wipedhistory andcolumns

    • Creation anydate
    • Command
    • Validity
    • Status
    • Error
    • Execution devicedate

    Apple policies(MDM) willcommands

    beFor resetApple to factory state, while leaving personal data intact. In doing so, IT loses claim todevices, the ownershipCommands ofpanel provides a Command selector. Some commands require additional inputs. As with Android, a command history table is shown below.

    Commands with additional fields

    • InstallApplication: requires the deviceapplication nowBundle andID.
    • SendNotification: requires a Notification message (maximum length 200 characters).

    Apple history columns

    • Creation date
    • Command
    • Status
    • Status time

    Refresh

     Use the refresh action in the futureCommands andpanel shouldto not expectreload the devicecommand tohistory. re-enroll.

Back to top